Banking & Finance Customer Service Specialist Part-time Job
May 10th, 2025 at 13:59 Customer Support & Helpdesk Colombo 320 views Reference: 2Job Details
Are you a dynamic and motivated individual with a passion for customer service? Join our fast-growing team in the Banking and Finance sector and become a crucial part of a leading BPO company. We are looking for enthusiastic customer service professionals to provide exceptional support to clients in Malabe, Kirulapone, and Colombo 6.
Key Responsibilities:
Provide outstanding customer support via phone, email, and chat.
Assist customers with banking and financial inquiries.
Resolve customer issues with empathy and professionalism.
Maintain accurate records of customer interactions.
Collaborate with team members to achieve service goals.
Identify customer needs and recommend relevant solutions.
Requirements:
Strong communication and interpersonal skills.
Previous experience in customer service or call center roles (preferred but not required).
Ability to work in a fast-paced, customer-focused environment.
Basic computer skills and familiarity with CRM systems.
Problem-solving mindset with a positive attitude.
Willingness to work flexible hours as needed.
Benefits:
Competitive salary and performance-based incentives.
Career growth and development opportunities.
Friendly and supportive work environment.
Ongoing training to enhance your skills.
Opportunity to work in a dynamic and rapidly growing industry.
How to Apply:
Send your CV to careers@bellvantage.com
WhatsApp: +9477359843
Call Us: +94 702 202 229
